Archive for July, 2012

This Thursday’s meeting

Posted in Updates on July 18th, 2012 by Cappi – Be the first to comment

Dearest Captains and those alike!

Tomorrow we get together and discuss life at a higher level.

This weeks topic – ENGAGEMENT!

Engagement is the 21st century way of portraying customer service.

How do you measure it?

How do you influence it?

How do you strengthen it?

This will be our focus tomorrow morning over coffee and breakfast.

How do you plan on starting the day?

Skipper, over and out!

Thought Check

Posted in Uncategorized on July 2nd, 2012 by Cappi – Be the first to comment

Behaviour is the mirror in which everyone shows their image.
-Johann Wolfgang von Goethe

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